Visit from Ausnet continues to light the way for community

Published on 07 March 2025

Ausnet Services recently met with Mansfield Shire Council to discuss important updates regarding Ausnet’s infrastructure and services. In the meeting, Ausnet demonstrated the strengthening of their emergency support and advised about an upcoming outage.

The major planned outage is scheduled for Sunday 4 May 2025 from 8:30am until 4:30pm. Further details will be communicated by Ausnet directly to residents as they are finalised.

Mayor Cr Steve Rabie said Council needed to ensure strong relationships with critical service providers, such as Ausnet.

“Council continues to work at what we can do for our community. We do this well. We also need to work to advocate on behalf of our community to make sure it has everything it needs from other agencies,” said Cr Rabie.

“Our priority is always to listen to the community, address concerns, share these concerns with providers and ensure the best possible outcomes for our residents.”

Heath Martin and Gary Hocking, major Customer and Stakeholder Engagement Leads at Ausnet, visited Mansfield as part of their efforts to refresh and strengthen relationships with local government entities across North East Victoria. Heath Martin, a Mansfield local now based in Albury/Wodonga, has a deep understanding of the area’s needs and priorities.

As part of their visit, Ausnet showcased their new Emergency Management Mobile Assistance vehicle (EMMA), a Toyota Landcruiser-mounted unit designed to provide mobile recharging, satellite internet access, and emergency first aid resources, including defibrillators. Three additional vehicles are being developed to support a range of emergency situations, ensuring a robust and responsive service to local communities in times of need.

The EMMA vehicle will not be deployed during the upcoming outage because it is not an emergency outage.

“We advocate most strongly for community safety outcomes,” said Cr Rabie.

“We will continue to meet and partner with major service providers, such as Ausnet, to make sure we are well prepared for emergencies.”

If you have queries about Ausnet, the outage or its service, contact Ausnet’s General Enquiries line on 1300 360 795 (8am to 5pm, weekdays) or go to www.ausnetservices.com.au. You can also visit www.outagetracker.com.au for detailed information about individual outages.