Volunteering

As a Volunteer Mentor in the TAC L2P Program, you will play a vital role in assisting young learner drivers in developing their driving skills and building confidence behind the wheel, enabling them to gain the essential driving experience needed to reach the 120 hours required to apply for a probationary licence. Your support and guidance will help them overcome barriers they face in obtaining their driver’s licence.

Key Responsibilities:

• Provide one-on-one supervised driving practice to help young learner drivers improve their skills.
• Offer encouragement and constructive feedback during driving sessions.
• Help learners navigate the challenges of driving and build their confidence.
• Commit to regular mentoring sessions, dedicating 1-2 hours each week.
• Collaborate with local TAC L2P Program coordinators to ensure a supportive mentoring experience.

Requirements:

• Must be over 21 years of age with a passion for helping young people.
• Hold a full, current Victorian driver’s licence.
• Complete a screening process as required by your local TAC L2P Program.

Support Provided:

• Training and resources to prepare you for your role as a mentor.
• Ongoing support from program coordinators to enhance your mentoring experience.
• Access to a vehicle for use during driving sessions.

Availability:

• 1-2 hours per week

Join us in making Mansfield a welcoming destination for visitors and help share the beauty and charm of our region!

Become a vital part of the Mansfield Shire Council’s Visitor Services team! As a Volunteer at the Mansfield Visitor Information Centre, you'll leverage your local knowledge to enhance the experience of over 30,000 visitors each year. This is an exciting opportunity to contribute to our thriving tourism sector while showcasing the warmth and friendliness of our region

Key Responsibilities:

• Assist with the daily operations of the Visitor Information Centre.
• Provide quality customer service and comprehensive information to satisfy visitor inquiries.
• Enthusiastically represent the Mansfield region as a premier tourist destination.
• Maintain the cleanliness and tidiness of the Visitor Centre.
• Record daily inquiry statistics, conduct visitor surveys, and gather tourism data as required.
• Sell souvenirs, promotional materials, and local products.
• Staff the mobile Visitor Information Centre trailer during peak periods.
• Assist in mentoring and training new volunteers.
• Work collaboratively with Visitor Information Centre Officers to ensure efficient operations.
• Engage in other activities and tasks as identified by staff.

Requirements:

• Passionate and knowledgeable about the Mansfield region.
• Excellent customer service skills.
• Regular availability via email.
• Team-oriented with a love for engaging with people.
• Flexibility to assist with additional shifts as needed.

Training:
On-the-job training will be provided by the Team Leader and Coordinator Economic Development and Tourism.

Availability:

Volunteers are needed during standard operating hours:

• A commitment of four hours every fortnight for a minimum of six months.

Join us in making a difference in waste management and community education!

Join the Mansfield Shires Resource Recovery Centre team as a volunteer, where you’ll play a vital role in promoting sustainable waste management practices. Volunteers are essential in ensuring the efficient operation of the centre, assisting customers, and educating the community about effective waste sorting.

Key Responsibilities:

• Inspect incoming loads to classify waste and reject prohibited materials.
• Assist customers with sorting materials, particularly commingled recyclables and steel.
• Control traffic flow and provide clear directions to visitors.
• Deliver excellent customer service and educate customers on proper waste separation to reduce landfill impact.

Requirements:

• Knowledge of safe lifting and manual handling practices.
• Previous customer service experience.
• Basic understanding of occupational health and safety practices.

Training:
On-the-job training will be provided by the Team Leader and Resource Recovery Centre Operator.

Availability:
Volunteers are needed during standard operating hours:

• Monday: 9:00 am - 5:00 pm
• Wednesday: 9:00 am - 2:00 pm
• Friday: 9:00 am - 2:00 pm
• Saturday & Sunday: 9:00 am - 5:00 pm
  (Closed on Tuesdays and Thursdays, Total Fire Bans, Good Friday, Christmas Day, and New Year's Day.)

Join our library team and make a difference in the community through rewarding volunteer opportunities that support literacy, connection, and local history!

Storytime Assistant

• Description: Join us as a gentle, observant, and helpful assistant for our Storytime sessions! This role involves supporting our lead storyteller and engaging with children in a fun and interactive environment.
• Commitment: 5 hours per month.

 Social English Practice Group Leader

• Description: Help us create a welcoming space for individuals looking to practice their English skills! We’re seeking a committed volunteer to lead this ongoing program, facilitating conversations and activities.
• Commitment: Regular and ongoing.

 Local History Collection Organiser

• Description: If you’re IT savvy and have library experience, we need your expertise! This role involves conducting a thorough stocktake of our local history collection, identifying gaps, and suggesting valuable acquisitions. It’s a significant project that will require a week of focused work, followed by ongoing tasks.
• Commitment: Initial week of intensive work, then ongoing responsibilities.

 Bindaree Homebound Program Volunteer

• Description: Get to know our Bindaree patrons by joining our Homebound Program! You’ll order books online, pick them up, and deliver them once a month. This is a wonderful opportunity to make a meaningful connection with community members.
• Commitment: 3 hours per month.

 Woods Point Driver Buddy

• Description: Are you already involved in the L2P program? We need a friendly volunteer to drive to Woods Point and be a buddy for our library staff member, providing support during visits.
• Commitment: Up to 4 times a year.

Requirements

• Commitment: Must be able to fulfill the specified time commitments regularly.
• Background Check: Some positions may require a background check.
• Interest in Community Service: A genuine desire to contribute to the community and support library programs
• Team Player: Ability to work well with library staff and other volunteers.

Training:

On-the-job training will be provided by the Team Leader and Coordinator Library Services

Each year, Mansfield hosts over 80 exciting events, many of which wouldn't be possible without the support of dedicated volunteers like you.

Whether you’re cheering on participants, helping with setup, or guiding event-goers, your support makes a real difference. The Mansfield Shire Council is creating a volunteer database to connect you with exciting event opportunities that match your interests. In exchange for your time, you’ll receive a shire-branded T-shirt, support from staff, and the chance to develop valuable skills in communication, customer service, and event organisation. Plus, if you volunteer for 4 or more hours, we’ll make sure you’re well-fed and hydrated. Volunteering is not only a great way to gain experience for your CV, but it’s also a fantastic opportunity to meet new people, contribute to your community, and be part of the fun that makes Mansfield’s events so special!

Key Responsibilities:

•  Meet and greet
•  Help set up and clear down the event
•  Guide and assist visitors to the event with event and general information
•  Assist with managing areas of an event
•  Help promote an event

Requirements:

Along with having great communication and interpersonal skills, we ask that you are:

•  flexible and willing to volunteer outdoors
•  enthusiastic about the range of events on offer and helping at events
•  willing to work as part of a team
• Police check
• Working with Children check

If you have specific skills and experience that you think might be useful, such as event management, using walkie‐talkies, or leading teams, please let us know when you apply. 

Training:

On-the-job training will be provided by the Team Leader.

Availability:

The amount of time you’ll need to give will be dependent on your role at the event. There could be early mornings or late nights, but we’ll never ask you to help for more than eight hours. And for some roles, such as helping with administration, we may only need your help for a couple of hours.